1. Summary

This Privacy Policy explains how TalkSy (“we”, “us”, “our”) collects, uses, stores, and shares your information when you use our mobile app, website, or related services.
We aim to keep things simple: we collect the data we need to provide and improve the service, and we protect it with appropriate safeguards.

2. Information we collect

We collect information in several categories:

2.1. Information you give us

• Account details: If you create an account, we may collect your name, email address, username, and profile details.
• Profile picture: You may upload a profile photo. This image is stored securely and used only to personalize your account and app experience. We do not share profile pictures with third parties without your consent.
• Support and feedback: Messages you send to us, support requests, and other communications.

2.2. Voice and audio data

The core of TalkSy is voice interaction. When you use voice features we may record and process voice inputs (audio) and convert them into text (transcripts) so the AI can understand and respond.
These audio recordings and transcripts may be stored on our servers or processed by third-party AI/voice providers in order to deliver the service.

2.3. Usage and device data

• Device information (model, OS version)
• App crash reports and diagnostics
• Usage logs and analytics (which features you used, timestamps)
• Network and IP information

2.4. Automatically collected data

We automatically collect technical data to operate and improve TalkSy — this includes timestamps, session identifiers, and analytics about app performance and usage.

3. How we use your information

We use collected information to:

• Provide and maintain TalkSy’s functionality (interpret voice commands, run the AI assistant, perform actions like setting reminders or calling contacts).
• Improve and personalize the service (model improvements, feature development, user preferences).
• Diagnose and fix bugs and performance issues.
• Communicate with you about updates, changes, or support requests.
• Comply with legal obligations and enforce our terms.

4. Third parties and service providers

We may share information with third parties only when needed to provide the service, or when required by law. Typical recipients include:

• Cloud hosting and storage providers (for app data, backups, audio storage).
• AI and speech-to-text providers (to process audio and generate responses).
• Analytics providers (to collect app usage and performance metrics).
• Payment processors (if you make in-app purchases).
• Legal or law enforcement authorities when required by law.

Please update this section to list the actual providers you use (for example: Google Cloud, AWS, OpenAI, Firebase, etc.).

5. Data retention

We keep your personal information only as long as necessary to provide TalkSy and meet legal obligations. Retention periods vary by data type:

• Account data: until you delete the account plus a reasonable period for backups and legal compliance.
• Profile pictures: stored until you update or delete your picture, or delete your account.
• Voice recordings and transcripts: retained for a period needed to provide and improve the service. You can request deletion; see section 8.
• Usage and diagnostic logs: typically retained for analytics and troubleshooting, then aggregated or removed.

6. Your rights

Depending on your jurisdiction, you may have rights over your personal data, including:

• Access: request a copy of the data we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: request deletion of your account and personal data (including profile picture).
• Restriction or portability: request limits on processing or obtain a portable copy of your data.
• Opt-out: opt out of targeted analytics and marketing communications.

To exercise these rights, contact us at the address below. We may require identity verification before fulfilling certain requests.

7. Children

TalkSy is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us and we will take steps to remove the data.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access and disclosure. However, no system is 100% secure. If we become aware of a data breach that poses a risk to you, we will notify you and relevant authorities as required by law.

9. International transfers

TalkSy may transfer and store data on servers outside your country. When data is transferred internationally, we use contractual protections and rely on lawful transfer mechanisms where required.

10. Links and third-party content

The app or website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We recommend you review their privacy policies before sharing personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, notify you in-app or via email. Your continued use of TalkSy after changes means you accept the updated policy.

12. Contact us

If you have questions, requests, or concerns about this policy or our data practices, please contact:

• Developer / Company: ByteBrew Technologies (or replace with your company)
• Email: info@bbrewtech.com (replace with your support email)
• Address: (optional — add your business address if desired)

If you are based in the EU or California and would like to exercise privacy rights described above, please email us with “Privacy Request” in the subject line.